How is CYCC different from the traditional pediatric primary care clinic?
Most traditional pediatric practices provide care to both children and adolescents. CYCC will also care for children less than 10 years, however, we are intentional to create a health space that will be more adolescent-centered and youth-friendly. Adolescents are more likely to engage in their healthcare if clinic decor, policies and practices appeal to them in relevant ways that provide respect, connectedness, clear communication and privacy.
What is direct primary care?
A model of providing high-quality, straightforward healthcare that is more centered around patients. Watch
How will I pay for services?
We care for patients who are insured, underinsured, or uninsured. If you wish to use insurance or have high deductibles, we do accept Aetna, BlueCross BlueShield, United Healthcare, Tricare, and Humana. You are responsible for co-pays and other services not covered by insurance. We accept cash, credit card but we do not accept checks for payment.
What if I don’t have insurance?
You can pay a fee for service or join our direct primary care membership to pay a low monthly fee, less than the cost of a cell phone bill. There is more evidence that having insurance does not always guarantee affordable and accessible medical care. The benefit of using a direct primary care membership is that we offer a flat rate with inclusive services that help reduce the need for emergency care.
What if I have insurance?
There is more evidence that having insurance does not always guarantee affordable and accessible medical care. The benefits of using a direct primary care model is that we offer a flat rate with inclusive services that help reduce the need for emergency care. If you wish to use insurance or have high deductibles, we do accept Aetna, BlueCross Blueshield, United Healthcare, Cigna and Humana.
What is included with our direct primary care membership?
Your membership covers Annual well-visits, Sick Visits, Telemedicine, In-Office Labs, Sports/Camp Physicals, In-Office Blood Draws, Follow-Up Care, Phone Consultations, and In-Office minor procedures i.e. minor wound care, wart removal, Nexplanon and IUD placements for contraception.
What is NOT included with our direct primary care membership?
Your membership DOES NOT cover third-party labs or labs required outside the clinic, emergency room visits, imaging/radiology, hospitalizations, Ambulance/Transport costs, services rendered with providers outside our practice.
What about after-hours care?
You have access to your provider 24/7 through the patient portal, where you can expect responses to direct messages within 24hrs. We also empower patients/caregivers to use the Resource Page to answer common health questions. For emergencies, please call 911.
When I enroll to schedule an appointment, why does the form ask for credit card information?
In addition to caring for patient well-being, we want patients to feel secure in how we conduct business! While we accept cash payments, we hope to reduce any potential risks associated with processing credit cards in the clinic by allowing patients to enter financial information personally if desired through the enrollment link. If you choose to defer entering any credit card info, please call the clinic for a care team member to enroll you/your child. When patients register credit cards for DPC membership fees or to pay out-of-pocket costs for services provided through insurance, no payments are authorized until a visit is complete (in-person or telehealth). We do our best to offer honest price transparency to patients/caregivers with itemized billing for visits and orders performed at CYCC. We are not responsible for prices set at outside facilities but support families to coordinate the most valuable approach for their care.
Disclaimer: Centered Youth Clinic and Consulting is NOT insurance and should not be a replacement for a health insurance plan. Patients may have insurance to cover catastrophic illnesses or more advanced diagnostic procedures and specialist care. We recommend pairing a high deductible insurance plan with our direct primary care plan for cost-effective medical care.
